My Filament Ran Out During a Print

When your MakerBot Replicator+ senses that the Smart Extruder+ has reached the end of a piece of filament, it will automatically run the Unload Filament script. When the extruder has finished unloading, wait for it to cool to at least 50°C. Then remove the remaining filament from the extruder, install a new spool and select Load Filament. When you are done loading new filament, go to Back to Menu > Resume.

My printer didn't automatically unload filament.

Need Help?

Call our Support team
Monday — Friday | 9am — 6pm ET

+1 925 529 8563

Activate Your Service Plan

Register your device to ensure you get the right level of service and support.

What can we help you with today?
I want to chat with Sales.
I have a question about an existing order.
I have a technical question about my device.
Existing Orders
For faster service, enter your order number
(found in your confirmation e-mail)