Adjusting the Z-Axis Offset

    Calibrating the Z Offset

    Z Calibration allows you to improve the quality of prints if your prints are printing poorly. You can recalibrate the Z Offset directly on the printer by going to the printer's main menu and selecting Info > Calibration > Calibrate Z Offset. You can also do this through MakerBot Print:

    1. Navigate to the Printer Panel and select the printer whose Z Offset you wish to recalibrate.

    2. Select Utilities.

    3. Select Calibration.

    Each time you attach a new Smart Extruder+, you will need to run the Z-Axis Calibration routine. This process will make sure the build plate is positioned at the correct distance from the Smart Extruder+ when you begin a print. To run the calibration routine, select Z Calibration and then select Run Home Calibration.

    Manually Adjusting the Z-Axis Offset

    If your rafts and first layers are printing poorly or if your filament isn’t sticking to your build plate, the Smart Extruder+ is probably printing a little too far from the build plate. Similarly, if no filament is coming out of the nozzle, or you’re hearing a clicking noise when your MakerBot Replicator+ starts a print, your extruder may be a little too close to the build plate.

    To adjust the Z-axis Offset, you will need to have your printer connected to MakerBot Print:

    1. Navigate to the Printer Panel and select the printer whose Z Offset you wish to manually adjust.

    2. Select Utilities.

    3. Select Calibration.

    4. Select Z-Axis Offset.

    Next, lower or raise the distance between the extruder nozzle and the build plate and select Apply Changes. We recommend changing this value just one notch at a time. Changes will only affect the next print.

    Note: Decreasing the offset too much can damage your build plate. 

    Need Help?

    Call our Support team
    Monday — Friday | 9am — 6pm ET

    +1 925 529 8563

    Activate Your Service Plan

    Register your device to ensure you get the right level of service and support.

    What can we help you with today?
    I want to chat with Sales.
    I have a question about an existing order.
    I have a technical question about my device.
    Existing Orders
    For faster service, enter your order number
    (found in your confirmation e-mail)