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Network Connectivity for Enterprise Private Networks: Fifth Generation MakerBot 3D Printers

    Subnets

    If the Wi-Fi and the Ethernet are on separate subnets, it will not be possible to connect a computer connected to the Wi-Fi network to a MakerBot 3D printer connected via Ethernet, and vice versa. Be sure that the MakerBot 3D printer and the computer are within the same subnet. If this is not an option, you can enable remote monitoring and printing.

    Enable UDP Broadcast

    If the 3D printer is not displayed in the Networked Devices dialog in the MakerBot Desktop software, try enabling UDP broadcast to allow the 3D printer to broadcast itself over the network.

    Connecting to a Hidden Wireless Network

    If you are attempting to connect to a hidden Wi-Fi network, you will need to enter the network information manually.

    1. Connect the 3D printer to a computer using a USB cable.

    2. In MakerBot Desktop, navigate to Devices > Device Preferences and select Network. Make sure that you're in the Wi-Fi tab and that the Enable Wi-Fi checkbox is selected.

    3. Type the name of your hidden network into the Wi-Fi Network field, enter the network password below and click Connect. The connection field near the top of the Device Preferences dialog should update to show an IP address. If it doesn't, double check that you've typed the network name and password correctly and try again. 

    Note: After connecting, you may see an error message telling you that you failed to connect to the network. You can dismiss this error; it shouldn't appear again.

    Assigning a Static IP Address

    For a Wi-Fi connection:

    1. Connect the 3D printer to a computer using a USB cable.

    2. In MakerBot Desktop, navigate to Devices > Device Preferences and select Network. Make sure the Enable Wi-Fi checkbox is selected.

    3. Click the Static IP tab and select the Wi-Fi network to which you'd like to assign a static IP address from the Network dropdown menu. Make sure the Enable Static IP checkbox is selected.

    4. Enter your desired IP, netmask, gateway, and DNS server addresses. Click Apply

    5. Return to the Wi-Fi tab. Select the Wi-Fi network and enter the password for the Wi-Fi network, then click Connect. The connection field near the top of the Device Preferences dialog should update to show the IP address. If it doesn't, double check that you've typed everything correctly and try again. 

    Note: After connecting, you may see an error message telling you that you failed to connect to the network. You can dismiss this error; it shouldn't appear again.  
     

    For an Ethernet connection:

    1. Connect the 3D printer to a computer using a USB cable.
    2. In MakerBot Desktop, navigate to Devices > Device Preferences and select Network. If you are connected to a Wi-Fi network,uncheck the Enable Wi-Fi option. 
    3. Connect the 3D printer to your local area network using an Ethernet cable.
    4. Click the Static IP tab and select Ethernet from the Network dropdown menu. Make sure the Enable Static IP checkbox is selected.
    5. Enter your desired IP, netmask, gateway, and DNS server addresses. Click Apply
    Note: The static IP address should be displayed in the top section of the Device Preferences window. If it does not appear there, close the Device Preferences dialog and repeat steps 2-5.


    Connecting to a Proxy Server

    The Explore, Library, Store and Learn tabs in MakerBot Desktop pull content from the Internet. If your network requires that web traffic goes through a proxy server, open MakerBot Desktop and navigate to Edit > App Preferences on a PC or MakerBot > Preferences on a Mac. Select the Enable Proxy Connection checkbox, and then click Save.

    MAC Address Whitelist

    Depending on your firewall settings, you may have to set up a MAC address whitelist.

    • To find the MAC address of a MakerBot Replicator (Fifth Generation) or MakerBot Replicator Z18, go to Info > Network on the 3D printer’s control panel.
    • To find the MAC address of a MakerBot Replicator Mini, connect via USB, then open MakerBot Desktop and go to Help > Export Logs. Search the conveyor log for “usb_device_inserted.” The MAC address is the last 12 digits of the following iSerial, but to compensate for the Wi-Fi connection, you will need to change the 7th digit to F. Here’s an example of how the relevant section of the log might look:
           conveyor.server.Server:usb_device_inserted
           2014-10-24 16:32:19,119
           {u'iserial': '23C100043C7059000407'

      The MAC address for this MakerBot Replicator Mini would be 3C7059F00407.

    Once you have determined the MAC address, allow that MAC address access to the following ports:

    PORT TYPE PROTOCOL
    80 TCP/IP (file transfer and camera streaming) HTTP
    443 TCP/IP (client to printer, remote monitoring) TLS / HTTPS
    8088 TCP/IP (remote monitoring relay) JSON-RPC
    9999 TCP (client)  JSON-RPC
    12307 UDP Broadcast (client to printer) JSON-RPC
    12308 UDP Broadcast (printer to client) JSON-RPC


    IPv4 vs IPv6

    We recommend setting your network to IPv4 protocol. If your network is set up with IPv6 protocol, a MakerBot 3D printer may not be able to connect to the network.


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