The Filament Spool Won't Fit In The Drawer

If you’re having trouble fitting your spool into the filament drawer, first make sure that you’re using the right size of filament spool. 

Are you using a small or large spool of MakerBot PLA Filament?   

Large SpoolSmall Spool

Need Help?

Call our Support team
Monday — Friday | 9am — 6pm ET

+1 925 529 8563

Activate Your Service Plan

Register your device to ensure you get the right level of service and support.

What can we help you with today?
I want to chat with Sales.
I have a question about an existing order.
I have a technical question about my device.
Existing Orders
For faster service, enter your order number
(found in your confirmation e-mail)