Cancel
Top Search Terms

I Can't Find My Files (USB Drive or Internal Storage)

Current Step:
  1. File types

If your MakerBot Replicator recognizes that a USB drive is present but can't see your file, make sure that the file is in the correct format. Print files for the MakerBot Replicator must have a .makerbot file extension. The MakerBot Replicator will not recognize older file types, such as X3G and S3G.    

How do I export a .makerbot file?My file is formatted correctly, but I can’t see it/The LCD screen reads “Loading…” continuously

Need Help?

Call our Support team
Monday — Friday | 9am — 6pm ET

+1 925 529 8563

Activate Your Service Plan

Register your device to ensure you get the right level of service and support.

What can we help you with today?
I want to chat with Sales.
I have a question about an existing order.
I have a technical question about my device.
Continue
Existing Orders
For faster service, enter your order number
(found in your confirmation e-mail)
Skip
Submit