Cancel
Top Search Terms

Error 1014

Current Step:
  1. Error 1014

Error 1014: Smart Extruder Connect Failed

  • This error occurs when the "Attach Extruder" action fails
  • Reseat the Smart Extruder and try "Attach Extruder" again

This error usually means that the physical connection from the extruder to the carriage is not secure.

If the extruder icon on your printer's display is empty it means that your extruder is not well connected.


To secure your extruder to the printer, reattach your extruder to the printer as shown below:

On the printer's interface, select Extruder > Attach Smart Extruder Now > Continue.

Having Trouble? Click here.


Need Help?

Call our Support team
Monday — Friday | 9am — 6pm ET

+1 925 529 8563

Activate Your Service Plan

Register your device to ensure you get the right level of service and support.

What can we help you with today?
I want to chat with Sales.
I have a question about an existing order.
I have a technical question about my device.
Continue
Existing Orders
For faster service, enter your order number
(found in your confirmation e-mail)
Skip
Submit