I Can't Update The Firmware

Before we can start troubleshooting, we need to know which software you are using. MakerBot Print is our newer software and the MakerBot Desktop software. These two softwares have different ways of communication with the printer.

            MakerBot Print                          MakerBot Desktop     

Are you currently using MakerBot Print or MakerBot Desktop?

MakerBot PrintMakerBot Desktop

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