Cancel
Top Search Terms

The Nozzle Scrapes Against The Build Plate

If the nozzle is scraping the build plate when you begin a print, the Smart Extruder+/Smart Extruder is printing a little too close to the build plate. This can scratch the surface of the build plate, and can also cause the extruded plastic to back up into the extruder and cause clogs.

First, make sure you’re running the latest version of MakerBot Print, and that you have the latest firmware installed on your MakerBot Replicator Z18.

Is everything up to date?

YesNo

Need Help?

Call our Support team
Monday — Friday | 9am — 6pm ET

+1 925 529 8563

Activate Your Service Plan

Register your device to ensure you get the right level of service and support.

What can we help you with today?
I want to chat with Sales.
I have a question about an existing order.
I have a technical question about my device.
Continue
Existing Orders
For faster service, enter your order number
(found in your confirmation e-mail)
Skip
Submit