Error 16

Current Step:
  1. Error 16

Error 16: Carriage Disconnected

The printer cannot communicate with the carriage electronics

This error may occur if the firmware was improperly installed. Connect your printer to MakerBot Print and manually update the firmware.

1. Click here to download the latest firmware.

2. Remove the extruder from the printer and set it aside.

3. On MakerBot Print, with your printer connected, go to Utilities > Firmware Update > Browse > *Select* the zip file you downloaded > Update.

Still having trouble? Click here.

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