Top Search Terms

The Build Plate Isn't Heating

If your build plate isn’t heating during prints, you may have an incorrect setting. On your printer’s LCD pane, go to Info and Settings > General Settings and scroll to Heated Plate.

Is the heated plate set to Yes or No?  


Need Help?

Call our Support team
Monday — Friday | 9am — 6pm ET

+1 925 529 8563

Activate Your Service Plan

Register your device to ensure you get the right level of service and support.

What can we help you with today?
I want to chat with Sales.
I have a question about an existing order.
I have a technical question about my device.
Existing Orders
For faster service, enter your order number
(found in your confirmation e-mail)