My Printer Appears Offline when connecting via USB

First let’s make sure that you are connecting to a Printer type that is compatible with MakerBot Print over USB. Please reference the printer list below. Which are you using?

4th Generation

  • Replicator 2
  • Replicator 2X Experimental 

5th Gen or Higher:

  • Replicator Desktop 3D Printer (Fifth Generation Model)
  • Replicator Mini Compact 3D Printer 
  • Replicator Z18 3D Printer
  • Replicator+ 
  • Replicator Z18
  • Replicator Mini+
I am using the Rep 2/2XI'm using a 5th Gen or above