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The Firmware Option Is Grayed Out

Current Step:
  1. Connection issue

Not being able to select the Update Firmware option usually indicates that your MakerBot 3D printer isn’t properly connected to MakerBot Desktop.

If you’re working with a 5th Generation MakerBot 3D Printer, go to one of these articles to troubleshoot your connection issue.

MakerBot Replicator

MakerBot Replicator Mini

MakerBot Replicator Z18

If you’re working with an earlier MakerBot 3D Printer, please open a case with MakerBot Support.

Open Support Case

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