I’m having Trouble loading the filament
The Guided Setup
What is the Guided Setup?
The first time you turn on your MakerBot Replicator+, you will be guided through the initial setup process using the MakerBot Mobile app and the Replicator+ control panel to connect your Replicator+ printer to a Wi-Fi network. The first run experience will serve as the primary connection in connecting your Replicator+ to an internet connection.
This setup will walk you through pairing your mobile device to your printer, connecting the printer to a Wi-Fi connection, and loading filament. From there, it will prompt you to print a preloaded example print. Press the dial to get started.
Guided Setup Steps
The control panel will display a screen describing the functionality of the menu buttons. Push the dial to Begin Setup.
The control panel will display a screen to visit www.makerbot.com/getstarted for support and ask that you download the MakerBot Mobile App. Download the MakerBot Mobile App on your mobile device. Select App is Ready with the dial on your MakerBot Replicator+ to begin setup.
Open MakerBot Mobile on your mobile device and log in with your MakerBot credentials. If you do not already have a MakerBot account, create one.
Tap the Printers icon, or tap the Navigation button and tap Printers.
You will be taken to the My Printers screen, which will list any saved printers and will allow you to connect to new printers.
For IOS users, tap the Add a Printer button, if there are no printers on your list.
For Android users can also tap the Floating Action Button to add a printer.
Tap Setup a New Printer.
Select the type of printer you wish to connect to. For this example, we will tap Replicator+. Instructions on the Replicator+ control panel will also display these steps. Note: If you've selected the wrong printer type, you can always go back and choose the correct supported printer.
You will see a message telling you to connect your mobile device to your local Wi-Fi network, reminding you to remove packaging clips and to make sure the MakerBot Replicator+ is plugged in and powered on. Tap Printer is On on your mobile device or select Ready to Pair on the MakerBot Replicator+.
- Tap Connect to Printer to begin the pairing process and connect to the MakerBot Replicator+’s hotspot when the hotspot is active.
For IOS users, open Wi-Fi Settings, find the hotspot that Replicator+ created in your Wi-Fi settings and connect to it. When you are connected to the hotspot, return to the app. The hotspot should be named MBSetupXXXX, where XXXX is the last 4 digits of the Replicator+ serial number.
For Android users, the app will automatically connect to the hotspot. If there are multiple hotspots detected, you will be presented with a list of hotspots to which you can connect. The name of the hotspot is also displayed on the control panel.
Your mobile device will attempt to authenticate and pair with the MakerBot Replicator+. When finished, you will see a message on your mobile device and the MakerBot Replicator+’s control panel stating the pair was successful. Note: if you can't see your printers hotspot, make sure your printer is in hotspot mode and is beaming out its signal.
With your mobile device now paired to the MakerBot Replicator+, tap Name Printer. Give your printer a name and tap Continue.
After your printer is named, select the Wi-Fi network that you would like your MakerBot printer to be connected to. Once you have selected the Wi-Fi network, type in the Wi-Fi network password if necessary.
Please wait for your mobile device to find your printer before continuing the setup process. When connected to the Wi-Fi network, the MakerBot Replicator+ control panel and the MakerBot Mobile App will show a message confirming that you have successfully connected your printer to the selected Wi-Fi network. Note: If your Wi-Fi fails to connect and you receive an error, try restarting the pairing process. You shouldn't run into any issues the second try.
Tap Begin Calibration and then Start Calibration to begin the calibration process on the MakerBot Replicator+. Follow the instructions on the control panel and attach the Smart Extruder+ so that it magnetically snaps into the extruder carriage. The mobile app will prompt you to confirm that the Smart Extruder+ is attached.
Note: If any filament is already loaded, you will be prompted to remove filament. Tap Remove Filament Now, to unload filament. Click here for more information on Z-axis calibration.
When calibration is complete, tap Start Filament Loading on your mobile device to load filament. Note the status of your extruder on your mobile device while your extruder heats up.
The control panel will prompt you to place the spool and feed filament through the guide tube on the control panel. When finished loading the filament, tap Filament is Loaded on your mobile device.
Grasp the filament and push it into the Smart Extruder+ when prompted. Make sure to push the filament through the entire Smart Extruder+, not only through the PTFE tube. When filament is extruding from the nozzle, tap Filament is Extruding on your mobile device.
Now that filament is loaded, you can begin your first print! Tap Begin Test Print on your mobile device. You will see a 3D rendering of the test print. Select Print on the MakerBot Replicator+ or tap Start Test Print on your mobile device. Make sure the build plate is clear of any objects or debris before printing.
Caution: Never turn off the MakerBot Replicator+ immediately after completing a print. Always allow the Smart Extruder to cool to 50° C before powering down.
The test print will take about 20 minutes. When printing is complete, remove the build plate from the Replicator+ and then remove the object from the build plate.
Insert the build plate back into the MakerBot Replicator + and push the dial on the Replicator+ to select Continue.
The MakerBot Replicator+ will then check to see if your firmware is up-to-date. If an update is available, download it. If your firmware is already up to date, select Done. Printer setup is now complete.
If you run into any issues during the guided setup, please open a case with MakerBot Support.