Manually Adjusting Your Printer's Z-axis Offset Through MakerBot Mobile
When to Adjust the Z-axis Offset
If your filament isn’t sticking to your build plate, the Smart Extruder is probably printing a little too far from the build plate. Similarly, if no filament is coming out of the nozzle, or you’re hearing a clicking noise when your MakerBot Replicator 3D printer starts a print, your Smart Extruder may be a little too close to the build plate.
In either of these instances, the first thing to do is make sure you’re running the latest version of the MakerBot Print software, that you have the latest firmware installed on your 3D printer, and that your build plate is level.
If your Smart Extruder+ still doesn’t seem to be starting prints at the correct distance from the build plate, you can change the starting height by manually adjusting the Z-axis offset. Be careful: bringing the nozzle and build plate too close together can damage your build plate.
How to Adjust the Z-Axis Offset
NOTE: MakerBot Mobile has limited compatibility with tablet devices. The application will need to be installed on an Apple or Android smartphone device. If you are having trouble setting up or connecting to a printer over the MakerBot Mobile app, we recommend using the MakerBot Print computer software.