Manually Adjusting Your Printer's Z-axis Offset Through MakerBot Mobile

    When to Adjust the Z-axis Offset

    If your filament isn’t sticking to your build plate, the Smart Extruder is probably printing a little too far from the build plate. Similarly, if no filament is coming out of the nozzle, or you’re hearing a clicking noise when your MakerBot Replicator 3D printer starts a print, your Smart Extruder may be a little too close to the build plate.

    In either of these instances, the first thing to do is make sure you’re running the latest version of the MakerBot Print software, that you have the latest firmware installed on your 3D printer, and that your build plate is level.

    If your Smart Extruder+ still doesn’t seem to be starting prints at the correct distance from the build plate, you can change the starting height by manually adjusting the Z-axis offset. Be careful: bringing the nozzle and build plate too close together can damage your build plate.

    How to Adjust the Z-Axis Offset

    To manually adjust the Z-axis offset, open MakerBot Mobile and connect to your 3D printer. 
    1. Go to the monitor screen by tapping the Ready to Print button at the lower right on iOS or the printer icon at the upper right on Android. Then click the Utilities icon at the lower right. Select Z-Offset from the list of Utilities.
    2. On iOS, tap Manual Offset to view the current offset. On an Android phone, the current offset will be displayed at the bottom of the screen. Tap the offset to change it.
    3. Select a new positive or negative distance from the list. A positive distance will move the extruder nozzle farther from the plate during printing. A negative distance will bring the extruder nozzle closer to the plate during printing. To avoid damaging the build plate, change the offset by no more than .1mm before testing it.
    4. When you have selected the new offset, tap Apply on iOS or Apply Changes on Android. 
    After it runs the homing process at the start of your next print, your MakerBot Replicator 3D Printer will raise or lower the build plate to incorporate the offset you selected. Experiment with making small changes to this setting until your 3D printer is printing to your satisfaction.

    NOTE: MakerBot Mobile has limited compatibility with tablet devices. The application will need to be installed on an Apple or Android smartphone device. If you are having trouble setting up or connecting to a printer over the MakerBot Mobile app, we recommend using the MakerBot Print computer software.

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